Shipping policy
Absolutely! Here’s a clean, professional, and brand-aligned Shipping & Delivery Policy for House of Sanatan, written to match your tone and Shopify standards:
🚚 Shipping & Delivery Policy
Thank you for choosing House of Sanatan. We’re committed to delivering your sacred goods safely and swiftly. Please read our shipping policy to understand how your order will be processed.
📍 Shipping Locations
We currently ship all across India through our trusted delivery partners.
⏱️ Order Processing Time
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Orders are typically processed and dispatched within 24–48 hours of receiving confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Estimated Delivery Time
| Zone | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Tier 2 & Tier 3 Cities | 5–7 business days |
| Remote / Rural Areas | 7–10 business days |
Please note that delivery timelines are estimated, and delays may occur due to courier delays, weather conditions, or unforeseen circumstances.
💰 Shipping Charges
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Free Shipping on prepaid orders over ₹999
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A nominal shipping fee (₹50–₹70) may be charged on orders below this threshold
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Any applicable shipping fee will be shown during checkout
🧾 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email to monitor its status in real-time.
❗ Delivery Delays or Issues
In rare cases where a shipment is delayed or lost:
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We will work with our courier partner to resolve the issue
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If undelivered beyond 14 business days, you may request a full refund or re-shipment
📦 Cash on Delivery (COD)
We offer COD on select products. Please ensure you are available at the delivery address, and that the total amount is ready at the time of delivery.
🔁 Failed Deliveries
If a package is undelivered due to incorrect address or non-availability, it may be returned to origin (RTO). In such cases:
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We may charge re-shipping fees for second attempts
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Refunds for RTO orders will be excluding the shipping cost
🙏 Final Note
All our products are packed with care and spiritual intention. We appreciate your patience and trust as we ensure a seamless delivery experience.
📬 Need help?
For shipping-related queries, contact us at:
📧 houseofsanatan8@gmail.com